Privacy Policy

Last Updated: December 25, 2025

Welcome to ParseFlow! We take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information Collection

1.1 Information We Collect

When you use ParseFlow, we may collect the following information:

• Device Information: Device unique identifier (UUID), device model, operating system version
• Account Information: Username, email address, and avatar that you choose to provide
• Subscription Information: Subscription type, status, expiration date, transaction records
• Usage Data: File processing records, usage statistics, feature usage
• Feedback Information: Feedback content you submit, contact email

1.2 Automatically Collected Information

• App usage and performance data
• Crash reports and error logs
• Device and network connection information

2. How We Use Information

We use the collected information for the following purposes:

• Provide Services: Process your documents, manage subscriptions, provide technical support
• Improve Products: Analyze usage data, optimize features, enhance user experience
• Account Management: Verify identity, manage subscriptions, process payments
• Communication: Send important notices, respond to feedback, provide customer support
• Security: Detect and prevent fraud, abuse, and security threats

3. Information Storage and Security

3.1 Data Storage

• Your data is stored on secure servers using industry-standard encryption technology
• Uploaded documents are automatically deleted after processing
• Personal information is retained only as long as necessary to provide services

3.2 Security Measures

• Use SSL/TLS encryption for data transmission
• Implement access controls and authentication mechanisms
• Regular security audits and vulnerability testing
• Staff trained in privacy and security practices

4. Information Sharing

We do not sell, rent, or trade your personal information. We only share your information in the following circumstances:

• Service Providers: Share necessary information with third parties that help us operate our services (such as cloud storage providers, payment processors)
• Legal Requirements: Disclose information as required by law, court order, or government request
• Business Transfers: Your information may be transferred in the event of a merger, acquisition, or asset sale
• With Consent: In other circumstances with your explicit consent

5. Apple In-App Purchases and Subscriptions

ParseFlow uses Apple's In-App Purchase system to handle subscriptions:

• All payment transactions are processed by Apple; we do not collect or store your payment information
• We receive transaction information from Apple (such as transaction ID, subscription status) to manage your subscription
• You can manage or cancel subscriptions in iOS Settings
• Refund requests must be processed through the Apple App Store

6. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request to view the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your information
• Data Portability: Receive your data in a structured, commonly used format
• Objection: Object to our processing of your personal information

To exercise these rights, please contact us using the information below.

7. Children's Privacy

ParseFlow is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that we have inadvertently collected information from a child, we will delete it immediately.

8. Third-Party Services

Our app may contain links to or integrations with third-party services:

• Alibaba Cloud OSS (file storage)
• Apple Push Notification Service (APNs)

These third-party services have their own privacy policies. We recommend reviewing their privacy policies to understand how they handle your information.

9. Cross-Border Data Transfers

Your information may be transferred to servers outside your country or region for processing and storage. We take appropriate measures to ensure your data is adequately protected during transfer.

10. Cookies and Tracking Technologies

Our mobile app does not use traditional cookies but may use similar tracking technologies to:

• Remember your preferences
• Analyze app usage
• Provide personalized experiences

11. Privacy Policy Updates

We may update this Privacy Policy from time to time. For significant changes, we will notify you through in-app notifications or other means. Continued use of our services indicates your acceptance of the updated Privacy Policy.

12. Data Retention

• Account Information: Retained during the lifetime of your account
• Uploaded Documents: Deleted immediately after processing
• Transaction Records: Retained as required by law
• Usage Logs: Retained for 90 days

When you delete your account, we will delete your personal information within 30 days, unless required by law to retain it.